In this episode of Strong Conversations, host Sam Marcoux sits down with Mike Profilio, Vice President of the Builder Channel at Daltile, to discuss what separates great sales professionals from the rest. Drawing from years of experience in the building industry, Mike shares practical lessons on customer service, responsiveness, communication, and follow-through. From developing a personal brand built on trust to mastering the art of listening, this conversation offers valuable insights for sales professionals, business leaders, and anyone focused on building strong customer relationships. Along the way, Mike shares a memorable story that perfectly reflects his resilience and commitment to showing up, no matter the circumstances.
In this episode: